Blog : Posts tagged with 'BT'

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Limbo

In which there’s no internet, so we’re tweeting instead


We’re still stuck in internet-connection limbo at Symbolic Towers, as mentioned a week ago. We’ve got the phone line all wired up, we’ve told our broadband people that our phone line has changed, and now we’re waiting to be Jumpered. A nice chap from BT Openreach,* to finish the job, has to pop down to our local exchange and plug in a jumper, a short bit of wire that connects our phone line to the rest of the universe. Before then, no internet.**

In the meantime, I thought I might mention that a few weeks ago I thought I might get up-to-date with the top trends of 2008; so I set up an account on Twitter. Well, I thought I’d better get around to it before my preferred username was taken; and it is rather easier to update on my phone than this site is. I’m @forestpines on there, posting such exciting things as “ooh, I’m in the library” and “look, a nice photo”. At some point I will wire up the blog and the twitter account together, so everything is nicely linked, my twitter posts appear here, my blog posts automatically appear there, and so on. That, though, will have to wait; indeed, I’ll probably upgrade to WordPress 3 before that point.

* BT Openreach, I’m told, only employs Nice Chaps. They do tend to drink a lot of tea and eat a lot of biscuits, though.

** I’m in our local library right now, in case you were wondering, just like I had to do last time we moved house.

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Speedy

In which we spot some truth in advertising


At the office, we often get random pieces of promotional crap sent to us by companies touting for business. The best so far: an “emergency phone kit” from O2.* The latest: a pen from Openreach. If you’ve not heard of Openreach yet: they’re the chunk of British Telecom that actually gets to play with wiring and hardware, and ends up doing all the manual work.

Openreach’s PR people clearly aren’t as imaginative as O2’s, because they’ve sent us a ballpoint pen. One of those pens with a moving picture inside, that slides from one end to the other when the pen’s tilted. Rather than go for the classic “woman whose bra and knickers disappear” design, their pen has a background of terraced houses, and an Openreach van chugging from one end to the other.

So far, so boring. This pen, though, is ideal to represent BT.** Because of the speed the van moves: chug chug chug, dead slow along the line of houses. Perfectly representing the speed it takes BT to do pretty much anything.*** Ideal publicity material!

* A piece of string, and a capped cardboard tube marked with a “cut here” line around the middle.

** Or, “Openreach, a part of the BT group”, as it says on their promotional bumpf

*** To be honest, I have found one part of BT that does what you ask, quickly, and gets it right first time: whatever office it is sets up reverse DNS information for ADSL lines with static IP addresses. If you do not know what this means, rest assured you will never need to get in touch with them. Oh, and if you know anyone who works for BT: they have a special staff-only customer service number which allegedly gets better service than the ordinary one, and if you have a problem they can call it up on your behalf.

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