+++*

Symbolic Forest

A homage to loading screens.

Blog : Posts tagged with ‘IT support’

Grump

Or, when things tend to go wrong in groups

Why do things happen together? Why do bad events congregate, and bad things happen at the same time? Why do unrelated things all break, and why is it always the Most Important People who break things.

Like on Friday at work; when the Managing Director’s daughter’s laptop needed fixing; then, the MD’s email became corrupt enough to crash the email server; then, a Very Important piece of software, without which we do not get paid, lost its internal databases to file corruption. All unrelated machines, unrelated events. There’s no way any of them are connected, I’m absolutely sure about that, so why did they all happen together?

Especially when, on Saturday morning, H’s laptop bluescreened itself and then refused to boot. Checking its disk for errors resolved things,* but not before H had had a major panic that the whole machine had died. Oh, and then, H’s DVD player decided to spit out loud white noise instead of any audio it was supposed to be playing. The last few days have left me tired, stressed, and annoyed at the slightest little thing, because it feels as if every piece of hardware around me is set to attack.

* apparently resolved things, at any rate. I am wary of what may have caused the original bluescreen.

Grumble grumble

In which we have problems

Well, in addition to not being able to find any of the Christmas presents I want to buy in the shops; the computer has started misbehaving. It crashed in the middle of an update, and hasn’t been working right ever since. For those of you who have been on the internet since the early 90s: I’m posting this using the text-only browser Lynx. because it was the only one I could get working quickly whilst getting the rest of the machine back on its feet.

So if anything in this post looks a bit strange, that’s because I can’t really see what I’m doing, because the text-entry widget in Lynx is a bit…

The Plain People Of The Internet: So what was the explanation for all those other posts looking a bit strange, then?

Me: Har har.

More whining posts tomorrow; or if I’m in a good mood, I’ll tell you about the pantomime I went to see.

Update: Although Lynx lets you create posts in WordPress, it doesn’t seem to like you editing them. Grrr, again.

We love enthusiastic amateurs

In which there’s work to do

Today, the boss spent the afternoon over at our warehouse. It’s fifty miles away, so it does at least keep him well out of our hair, with no risk of him suddenly popping down to find me and Big Dave playing poker,* or The Good-Looking One From Accounts skiving behind my desk.**

Right after he left to come back over to Head Office, one of the warehouse staff phoned:

“Your boss was on my computer for ages fiddling about with stuff. And now it doesn’t work.”

Oh, hurrah. That was the rest of the afternoon gone, then – working out just what he’d done. I realised what he’d been trying to do; and had to work back from there to sort out what he actually did.

* for our collection of spare computer case screws. I reckon I’m about 15% up on him at the moment.

** if she kneels next to my chair, and the door is shut, you can’t see her through the window.